Resources
Faq Floor
A workshop FAQ covering common questions on CNC routers, CO₂ lasers, delivery, setup and day-to-day operation.
How a workshop FAQ helps during the week
Faq Floor gathers the common workshop questions we hear around CNC routers, CO₂ lasers, delivery, setup and daily operation. It is there to help buyers and operators understand the practical points before a machine goes onto the floor.
Use this FAQ when planning around machine type, sheet stock, and the jobs waiting on the bench. Questions often come from MDF cutting, acrylic edge quality, extractor sizing, three-phase supply, and the effect of coastal humidity in Somerset West and Cape Town. It also covers delivery access, offloading, and where a CNC router or CO₂ laser can sit without blocking packing or assembly.
Before sending a query, take one wide photo of the machine area and one close photo of the problem point. Include the controller message, material thickness, and the cut or engraving settings used on that run. Those details make a workshop question far easier to assess than a short message with no machine context.
Questions buyers ask first
Questions before delivery and during the first jobs usually come down to power requirements, compressed air, extractor connections, lens cleaning, bed levelling, and how to prepare sample files for a meaningful machine discussion. Owners, operators, and teams comparing a router with a laser for daily workshop use all need those details.
Before you expand from one query to a wider machine review, compare the machine plate details, installed spindle or tube, and the power available on site. Recheck delivery paperwork, consumables on hand, and extractor requirements before anything is booked or collected.
- Power, extraction, and access checks
- Material, thickness, and settings noted
- Fault details with machine photos
Workshop issues seen locally
Many South African workshops share space between cutting, packing, edging, and assembly, so placement matters. The FAQ addresses dust around linear rails, acrylic residue near the laser bed, and the need to keep extractor ducting short and serviceable. It also points to checks for pallet access, courier collection points, and whether the machine can be moved through a standard workshop entrance.
Coastal air around the Western Cape can shorten cleaning intervals on mirrors, lenses, and exposed metal parts. Load-shedding and generator changeover affect long cutting jobs, vacuum hold-down, and restart planning after a stopped cycle. Inland sites usually ask different questions, often around fine dust control and filter maintenance during heavy board processing.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
Useful details before you ask
Send the machine fault, clear site photos, power details, and what you have already tested. Use a subject line that names the CNC router or CO₂ laser and the actual issue.
When sending a question, note the machine type, material, thickness, file origin, and what changed before the issue started. Add any alarm text, photos of the cut result, and the settings for speed, power, or spindle use. That gives a clearer starting point for FAQ guidance than a general message saying the machine is not cutting properly.